The adventures of Matt Lawrence and Mike Karan through the world of web development, web design, and small business management. As web development agency owners for the better part of a decade, they’ve worked with all sorts of technologies, through the rise of responsive web design, the revolution of serverless computing, and the popularity gain of many no-code tools for small business owners. They commonly discuss foundational web development technologies like HTML, CSS, and JavaScript - including popular frameworks and tools such as Tailwind CSS, Svelte, WordPress, Vue, and more.
Episodes
Wednesday Feb 24, 2021
Wednesday Feb 24, 2021
In this episode Matt and Mike do something a little different, Matt prepared the whole episode with Mike knowing, dividing it up into smaller parts and then getting Mike's opinion on each part. The overall topic being how to support a lot of users at once using methods like documentation, phone calls, instant messaging, and more. Supporting users can be a real pain, but it's also a necessity, so it's important that you ensure your business is ready to scale from just supporting a few users, to having to use full on productivity and efficiency hacks to ensure that several (maybe even hundreds) of users are properly supported.
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