The adventures of Matt Lawrence and Mike Karan through the world of web development, web design, and small business management. As web development agency owners for the better part of a decade, they’ve worked with all sorts of technologies, through the rise of responsive web design, the revolution of serverless computing, and the popularity gain of many no-code tools for small business owners. They commonly discuss foundational web development technologies like HTML, CSS, and JavaScript - including popular frameworks and tools such as Tailwind CSS, Svelte, WordPress, Vue, and more.
Episodes
Wednesday Feb 19, 2020
Wednesday Feb 19, 2020
In this episode Matt and Mike discuss the customer experience from the start of their project, through completion, and everything that may come after that. When a customer asks you for your help with something it's important that their experience is as comfortable as possible, ensuring that everything you'll be doing is clear and concise, the customer is kept up-to-date (within reason), and that the customer is only contacted when absolutely necessary. With so many other development agencies out there, you need to stand out - your customer experience may be that one key factor that brings more customers to you and not your competitors. Then in the weekly Web News we discuss working too hard. Often times new developers (junior developers) are required, or encourages, to work a lot of overtime - sometimes 60-80 hours per week - with little to no extra compensation on top of their salaries. Is this fair? Should anyone (even newbies) be working this hard, or this much? What about work-life balance?
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